It could be coincident that today I received at least one company response to my open letter:
“Thank you for taking the time to write to The Hershey Company. We will take your comments into consideration. Your interest in our company is appreciated.
This email address is restricted for outgoing messages only. For that reason, please do not respond to this email as the inbox is not monitored.
Does this sound like positive response to really address the issue or….something less.
I’ll let it stand as stated.
At least Hershey DID respond with an acknowledgement even if it seems somewhat less than encouraging.